Shipping policy

Welcome to Retail Therapist — where finding your favorite Lululemon pieces feels like a little retail therapy (minus the guilt). We’re committed to delivering your order quickly, safely, and affordably.

Processing Times

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
You’ll receive a confirmation email once your order has shipped, including a tracking number so you can follow your package every step of the way.

If your order is placed on a weekend or holiday, it will begin processing on the next business day.

Shipping Rates & Delivery Estimates

We currently ship to the United States and Canada.
Shipping costs are calculated at checkout based on weight, destination, and carrier rates.

Typical delivery times:

  • Standard Shipping (US): 3–7 business days

  • Expedited Shipping (US): 2–4 business days

  • Canada: 7–14 business days (may vary due to customs)

Once your order leaves our hands, delivery timelines depend on the carrier — but we’ll always help you track your parcel.

Free Shipping

Enjoy free U.S. shipping on orders over $100 USD before tax.
(Offer automatically applies at checkout — no code needed.)

Order Tracking

When your order ships, you’ll receive an email with a tracking number and link.
If you don’t see it after 48 hours, please check your spam or promotions folder.

Lost or Delayed Packages

If your package is delayed, we recommend contacting the carrier first using your tracking information.
If it appears lost, email us at support@retailltherapist.com — we’ll do everything we can to help locate it or assist with a claim.

Please note: Retail Therapist is not responsible for packages marked as “Delivered” by the carrier.

International Shipping & Customs

We currently ship primarily within the U.S. and Canada.
For international orders outside these regions, please reach out to us before purchasing — we’ll confirm availability and estimated costs.
Customs duties or import taxes (if applicable) are the responsibility of the customer.

Returns & Exchanges

For details about returning or exchanging your items, please visit our Return Policy page.

Need Help?

We’re here to make shopping easy (and stress-free).
Reach us anytime at support@retailltherapist.com.